|
|
 |
| |
|
SMB10 Network Maintenance Plan |
|
|
| |
|
|
|
|
|
|
| SMB10: 1 Server, 10 Workstations |
|
Cost: |
$750/month (Yearly Agreement) |
|
Time allotment: |
8 hours/ month |
|
Scope of Coverage: |
9am-5pm - Monday Through Friday- Remote and On-site Service |
|
Additional workstations: |
$120/month/workstation |
|
Additional Hours: |
(if needed) $120/hr |
 Request a Proposal |
|
|
|
|
|
|
|
|
| SMB10 includes: |
|
- Proactive Maintenance of Servers and Network Resources
- 2 hours Remote Maintenance of Server and Health Checkup
- Weekly Server Health Report with risk Assessment and 16 point Checkup
- 24 x 7 Monitoring of Server Critical alerts
- Error and Event log Checkup
- Review of “Backup Calendar”
- Server Antivirus Updates Check
- Microsoft Server Updates and Security Patches
- Microsoft Exchange Server Monitoring and Maintenance
- Exchange Server Queue Monitoring
- Managing mailboxes
- Managing the BadMail Spam folder
- Managing the postmaster mailbox
- Scheduled Cleaning of Expired Messages
- Helpdesk & Technical Liaison
- 3 hours of Remote End User support via remote control w/ telephone assistance
- 3rd party software assistance
- Phone Support and technical guidance
- One 2 hour Scheduled on-site visit per month
- One Emergency 1 hour visit per month (normal rate $200/hr)
- ICS Secure Offsite Backup Service 75GB Plan
- ICS Exchange Mail Box Off-site Backup - 10 user email backu
- 15% off installations and Network Upgrades
|
|
|
|
|
|
|
|
