|
|
 |
| |
|
SMB10 Network Maintenance Plan |
|
|
|
|
|
|
| SMB10: 1 Server, 10 Workstations |
|
|
|
|
|
Cost: |
$900/month (Yearly Agreement) |
|
Time allotment: |
9 hours/ month |
|
Scope of Coverage: |
9am-5pm - Monday Through Friday- Remote and On-site Service |
|
Additional Hours: |
(if needed) $106.50/hr |
 Request a Proposal |
|
|
|
|
|
|
|
|
|
|
| SMB10 includes: |
|
- Proactive Maintenance of Servers and Network Resources
- 2 hours Remote Maintenance of Server and Health Checkup
- Weekly Server Health Report with risk Assessment and 16 point Checkup
- 2 hour of remote support of servers and network resources
- 24 x 7 Monitoring of Server Critical alerts
- Error and Event log Checkup
- Review of “Backup Calendar”
- Server Antivirus Updates Check
- Microsoft Server Updates and Security Patches
- Microsoft Exchange Server Monitoring and Maintenance
- Exchange Server Queue Monitoring
- Managing mailboxes
- Managing the BadMail Spam folder
- Managing the postmaster mailbox
- Scheduled Cleaning of Expired Messages
- Helpdesk & Technical Liaison
- 3 hours of Remote End User support via remote control w/ telephone assistance
- 3rd party software assistance
- Phone Support and technical guidance
- One 2 hour Scheduled on-site visit per month
- ICS Secure Offsite Backup Service 60GB Plan
- 15% off installations and Network Upgrades
|
|
|
|
|
|
|
|
