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We Offer:
- New Jersey Computer Repair
- Experienced Computer Techs
- Fast On-site Support Services
- Certified IT Consultants
SMB10 Proactive Maintenance and IT Support Plan
| SMB10: 1-2 Servers, 10-15 Workstations | |
| Cost: | $899/month  FREE On-site Network Evaluation |
| Time allotment: | 9 hours/ month |
| Scope of Coverage: | 8am-6pm - Monday Through Friday- Remote and On-site Service |
| Request a Proposal |
Call now to speak with an Support Plan Specialist: Toll Free: (888) 941-7770 |
Support Plan: SMB10 |
Supports 10-15 Users
| 1-2 Servers |
|---|---|
| Total Monthly Support Time Included: | 9 hours |
| Monthly Cost: | $899.00 |
| PROACTIVE MAINTENANCE | |
| 24x7 Remote Monitoring of Servers |  |
| 8x6 M-F Proactive Maintenance | |
| Weekly \ Biweekly Scheduled Server Maintenance | 2 hours per month |
| Weekly \ Biweekly Health Reporting | |
| Microsoft Updates and Patch Management | |
| Event Viewer Checkup | |
| Network Resource Monitoring | |
| Automatic Problem Escalation & Resolution | |
| TECHNICAL SUPPORT | |
| 8x6 M-F Remote Helpdesk Support | 3 hours per month |
| On-site Support | 2 hours per month |
| 8x6 M-F Remote Support of Servers and Network Resources | 2 hours per month |
| Emergency On-site Support | 20% Discount |
| iPhone, BlackBerry, Smart Phone Support | |
| Microsoft Exchange Server Support | |
| Online \ Email Ticketing System | |
| SECURITY SERVICES | |
| Network Security Auditing | |
| Vulnerability Scanning | |
| Free Spyware / Malware Removal Agent | |
| Firewall Management and Monitoring | |
| Antivirus \ Antispam Management | |
| BACKUP & DISASTER RECOVERY | |
| ICS Secure Cloud | Remote Data Backup | 60GB |
| Unlimited Backup Management & Support | |
| Daily Review of Remote Backup Reports | |
| MS Exchange Database Remote Backup | |
| MS Exchange Mail Level Remote Backup | |
| MS Hyper-V Virtual Machine Backup | |
| VMware Virtual Machine Backup | |
| MS SQL Server Database Remote Backup | |
| Advanced Disaster Recovery Solutions | Available |
| SERVICES & BENEFITS | |
| Online Customer Portal | |
| Asset Tracking and Management | |
| IT Purchasing and Guidance | |
| Discounts on Projects & Installations | |
| Cloud Computing Services | Available |
| Support for Multiple Office Locations | |
| Microsoft Certified Managed Service | |
| Priority Response Times | |
| Additional Hours | $106.50/hr |
Certifications
