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SMB20 Network Maintenance Plan |
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| SMB20: 1-2 Servers, 20 Workstations |
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Cost: |
$1599/month (Yearly Agreement) |
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Time allotment: |
15 hours/ month |
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Scope of Coverage: |
9am-5pm - Monday Through Friday- Remote and On-site Service |
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Additional Hours: |
$106.50/hr |
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 Request a Proposal |
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| SMB20 includes: |
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- Proactive Maintenance of Servers and Network Resources
- 4 hours Remote Maintenance of Server and Health Checkup
- 2 hours of Remote Support of Servers and Network Resources
- Weekly Server Health Report with risk Assessment and 16 point Checkup
- 24 x 7 Monitoring of Server Critical alerts
- Error and Event log Checkup
- Review of “Backup Calendar”
- Server Antivirus Updates Check
- Microsoft Server Updates and Security Patches
- Microsoft Exchange Server Monitoring and Maintenance
- Exchange Server Queue Monitoring
- Managing mailboxes
- Managing the BadMail Spam folder
- Managing the postmaster mailbox
- Scheduled Cleaning of Expired Messages
- Helpdesk & Technical Liaison
- 4 hours of Remote End User support via remote control w/ telephone assistance
- 3rd party software assistance
- Phone Support and technical guidance
- One 4 hour Scheduled on-site visit per month
- One Emergency 1 hour visit per month (normal rate $200/hr)
- ICS Secure Offsite Backup Service100GB Plan
- ICS Exchange Mail Box Off-site Backup - 20 user email backup
- 15% off installations and Network Upgrades
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