IT Support | IT Consulting | Managed IT Services |
New Jersey Business Technology Consulting

Network Maintenance Plan | Month to Month Pricing

Cost:	CALL FOR PRICING
Agreement Term:	Month to Month
Time allotment:	Unlimited
Scope of Coverage:	8am-6pm - Monday Through Friday- Unlimited Remote and On-site Service
Request a Proposal	Call now to speak with a Network Maintenace Plan Specialist: Toll Free: (888) 941-7770

Network Maintenance Plan: Unlimited	Includes
30-day FREE Trial Included:
Total Support Time Included:	Unlimited
Monthly Cost : (up to 3 devices per user including any combination of laptops, workstations, tablets or smartphones)	CALL FOR PRICING
UNLIMITED TECHNICAL SUPPORT
8x6 M-F Remote Helpdesk Support	Unlimited
8x6 M-F On-site Support	Unlimited
8x6 M-F Remote Support of Servers and Network Resources	Unlimited
Emergency On-site Support	Unlimited
Network Devices Supported: (Firewalls, Routers, NAS, SAN, Managed switch, and Network Security Appliances)
Voice Over IP (VOIP) Phone System Support
Monthly scheduled on-site half or full day system admin visit
Line of Business Application Support \ Vendor support
Network Printer Management and Support
iPhone, BlackBerry, Android, Windows Phone Support
Microsoft Exchange Server Support
Online \ Email Ticketing System
PROACTIVE MAINTENANCE
Servers Supported
24x7 Remote Critical Uptime and Health Monitoring of Servers
24x7 Remote Monitoring of Workstations, Tablets and Laptops
8x6 M-F Proactive Maintenance
Weekly \ Biweekly Scheduled Server Maintenance (Preventative)
Weekly \ Biweekly Health Reporting
Microsoft Updates and Patch Management
Event Viewer Checkup
Network Resource Monitoring
Automatic Problem Escalation & Resolution
SECURITY SERVICES
Security Awareness Training
Network Security Auditing
Vulnerability Scanning
Free Spyware / Malware Removal Agent
Firewall Management and Monitoring
Mobile Device Management (MDM)
Web Protection and Internet Security
Premium Antivirus \ Antispam Management
ICS SECURE CLOUD SERVICES:
ICS Secure Cloud Microsoft Hosted Exchange 2013 25GB Mailbox (cost per month)	CALL FOR PRICING
ICS Secure Cloud Advanced Mail Security \| Antispam
ICS Secure Cloud \| Remote Data Backup (cost per month)	CALL FOR PRICING
BACKUP & DISASTER RECOVERY
ICS Secure Cloud \| Remote Data Backup
Unlimited Backup Management & Support
Daily Review of Remote Backup Reports
MS Exchange Database Remote Backup
MS Exchange Mail Level Remote Backup
MS Hyper-V Virtual Machine Backup
VMware Virtual Machine Backup
MS SQL Server Database Remote Backup
ICS Secure Cloud Message Continuity
Wireless Backup Internet
Server Collocation: (Cost Per U\Month) includes Internet, Firewall, Power & more)
Advanced Disaster Recovery Solutions	Available
Virtual CTO Service (Chief Technology Officer)
Ask the Virtual CTO Service
How to Questions and Answers
Strategic Technology Planning
SERVICES & BENEFITS
85% of support calls are answered in 1 minute or less
Online Customer Portal
Asset Tracking and Management
Vendor Management
IT Purchasing and Guidance
Discounts on Projects & Installations
Cloud Computing Services
Support for Multiple Office Locations
Microsoft Certified Managed Service
Priority Response Times
SERVICE LEVEL AGREEMENT
Guaranteed Critical Server \ Network down Response	within 1 hour or less
High Priority Response for Management and Executives	within 2 hours or less
Guaranteed Noncritical Issue Response	within one Business Day or less

Call now to speak with an IT support specialist: TollFree: (888) 941-7770

Managed IT Services

NJ Cloud Computing

NJ Network Support

NJ IT Support Services

Our Credentials

Award Winning (MSP Mentor) Managed IT Services Provider
Microsoft Silver Certified Partner & Small Business Specialist
CompTIA Managed Services Trustmark Partner
Premium B2B Cloud Computing Solutions Provider

ICS Certifications
Cards Accepted
Download our brochure to learn more about us

Download our company overview for more information about us
Download Brochure