IT Support | IT Consulting | Managed IT Services |
New Jersey Business Technology Consulting
Network Maintenance Plan | Month to Month Pricing
Cost: | CALL FOR PRICING |
Agreement Term: | Month to Month |
Time allotment: | Unlimited |
Scope of Coverage: | 8am-6pm - Monday Through Friday- Unlimited Remote and On-site Service |
Request a Proposal | Call now to speak with a Network Maintenace Plan Specialist: Toll Free: (888) 941-7770 |
Network Maintenance Plan: Unlimited |
Includes |
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30-day FREE Trial Included: | ![]() |
Total Support Time Included: | Unlimited |
Monthly Cost : (up to 3 devices per user including any combination of laptops, workstations, tablets or smartphones) |
CALL FOR PRICING |
UNLIMITED TECHNICAL SUPPORT | |
8x6 M-F Remote Helpdesk Support | Unlimited
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8x6 M-F On-site Support | Unlimited
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8x6 M-F Remote Support of Servers and Network Resources | Unlimited
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Emergency On-site Support | Unlimited |
Network Devices Supported: (Firewalls, Routers, NAS, SAN, Managed switch, and Network Security Appliances) | ![]() |
Voice Over IP (VOIP) Phone System Support | ![]() |
Monthly scheduled on-site half or full day system admin visit | ![]() |
Line of Business Application Support \ Vendor support | ![]() |
Network Printer Management and Support | ![]() |
iPhone, BlackBerry, Android, Windows Phone Support | ![]() |
Microsoft Exchange Server Support | ![]() |
Online \ Email Ticketing System | ![]() |
PROACTIVE MAINTENANCE | |
Servers Supported | ![]() |
24x7 Remote Critical Uptime and Health Monitoring of Servers | |
24x7 Remote Monitoring of Workstations, Tablets and Laptops | ![]() |
8x6 M-F Proactive Maintenance | ![]() |
Weekly \ Biweekly Scheduled Server Maintenance (Preventative) | ![]() |
Weekly \ Biweekly Health Reporting | ![]() |
Microsoft Updates and Patch Management | ![]() |
Event Viewer Checkup | ![]() |
Network Resource Monitoring | ![]() |
Automatic Problem Escalation & Resolution | ![]() |
SECURITY SERVICES | |
Security Awareness Training | ![]() |
Network Security Auditing | ![]() |
Vulnerability Scanning | ![]() |
Free Spyware / Malware Removal Agent | ![]() |
Firewall Management and Monitoring | |
Mobile Device Management (MDM) | |
Web Protection and Internet Security | |
Premium Antivirus \ Antispam Management | ![]() |
ICS SECURE CLOUD SERVICES: | |
ICS Secure Cloud Microsoft Hosted Exchange 2013 25GB Mailbox (cost per month) | |
ICS Secure Cloud Advanced Mail Security | Antispam | |
ICS Secure Cloud | Remote Data Backup (cost per month) | |
BACKUP & DISASTER RECOVERY | |
ICS Secure Cloud | Remote Data Backup | ![]() |
Unlimited Backup Management & Support | ![]() |
Daily Review of Remote Backup Reports | ![]() |
MS Exchange Database Remote Backup | ![]() |
MS Exchange Mail Level Remote Backup | ![]() |
MS Hyper-V Virtual Machine Backup | ![]() |
VMware Virtual Machine Backup | ![]() |
MS SQL Server Database Remote Backup | ![]() |
ICS Secure Cloud Message Continuity | |
Wireless Backup Internet | ![]() |
Server Collocation: (Cost Per U\Month) includes Internet, Firewall, Power & more) | |
Advanced Disaster Recovery Solutions | Available |
Virtual CTO Service (Chief Technology Officer) | |
Ask the Virtual CTO Service | ![]() |
How to Questions and Answers | ![]() |
Strategic Technology Planning | ![]() |
SERVICES & BENEFITS | |
85% of support calls are answered in 1 minute or less | ![]() |
Online Customer Portal | ![]() |
Asset Tracking and Management | ![]() |
Vendor Management | ![]() |
IT Purchasing and Guidance | ![]() |
Discounts on Projects & Installations | ![]() |
Cloud Computing Services | |
Support for Multiple Office Locations | ![]() |
Microsoft Certified Managed Service | |
Priority Response Times | ![]() |
SERVICE LEVEL AGREEMENT | |
Guaranteed Critical Server \ Network down Response | within 1 hour or less |
High Priority Response for Management and Executives | within 2 hours or less |
Guaranteed Noncritical Issue Response | within one Business Day or less |
Call now to speak with an IT support specialist: TollFree: (888) 941-7770
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We Offer:
- Microsoft Silver Certified Partner
- Dynamic Support | Managed IT
- Cloud Computing for Business
