IT Support | IT Consulting | Managed IT Services | New Jersey Business Technology Consulting
Network Maintenance Plan | Month to Month Pricing
| Cost: | CALL FOR PRICING |
| Agreement Term: | Month to Month |
| Time allotment: | Unlimited |
| Scope of Coverage: | 8am-6pm - Monday Through Friday- Unlimited Remote and On-site Service |
| Request a Proposal | Call now to speak with a Network Maintenace Plan Specialist: Toll Free: (888) 941-7770 |
Network Maintenance Plan: Unlimited |
Includes |
|---|---|
| 30-day FREE Trial Included: |  |
| Total Support Time Included: | Unlimited |
| Monthly Cost : (up to 3 devices per user including any combination of laptops, workstations, tablets or smartphones) |
CALL FOR PRICING |
| UNLIMITED TECHNICAL SUPPORT | |
| 8x6 M-F Remote Helpdesk Support | Unlimited
|
| 8x6 M-F On-site Support | Unlimited
|
| 8x6 M-F Remote Support of Servers and Network Resources | Unlimited
|
| Emergency On-site Support | Unlimited |
| Network Devices Supported: (Firewalls, Routers, NAS, SAN, Managed switch, and Network Security Appliances) | |
| Voice Over IP (VOIP) Phone System Support | |
| Monthly scheduled on-site half or full day system admin visit | |
| Line of Business Application Support \ Vendor support | |
| Network Printer Management and Support | |
| iPhone, BlackBerry, Android, Windows Phone Support | |
| Microsoft Exchange Server Support | |
| Online \ Email Ticketing System | |
| PROACTIVE MAINTENANCE | |
| Servers Supported | |
| 24x7 Remote Critical Uptime and Health Monitoring of Servers | |
| 24x7 Remote Monitoring of Workstations, Tablets and Laptops | |
| 8x6 M-F Proactive Maintenance | |
| Weekly \ Biweekly Scheduled Server Maintenance (Preventative) | |
| Weekly \ Biweekly Health Reporting | |
| Microsoft Updates and Patch Management | |
| Event Viewer Checkup | |
| Network Resource Monitoring | |
| Automatic Problem Escalation & Resolution | |
| SECURITY SERVICES | |
| Security Awareness Training | |
| Network Security Auditing | |
| Vulnerability Scanning | |
| Free Spyware / Malware Removal Agent | |
| Firewall Management and Monitoring | |
| Mobile Device Management (MDM) | |
| Web Protection and Internet Security | |
| Premium Antivirus \ Antispam Management | |
| ICS SECURE CLOUD SERVICES: | |
| ICS Secure Cloud Microsoft Hosted Exchange 2013 25GB Mailbox (cost per month) | |
| ICS Secure Cloud Advanced Mail Security | Antispam | |
| ICS Secure Cloud | Remote Data Backup (cost per month) | |
| BACKUP & DISASTER RECOVERY | |
| ICS Secure Cloud | Remote Data Backup | |
| Unlimited Backup Management & Support | |
| Daily Review of Remote Backup Reports | |
| MS Exchange Database Remote Backup | |
| MS Exchange Mail Level Remote Backup | |
| MS Hyper-V Virtual Machine Backup | |
| VMware Virtual Machine Backup | |
| MS SQL Server Database Remote Backup | |
| ICS Secure Cloud Message Continuity | |
| Wireless Backup Internet | |
| Server Collocation: (Cost Per U\Month) includes Internet, Firewall, Power & more) | |
| Advanced Disaster Recovery Solutions | Available |
| Virtual CTO Service (Chief Technology Officer) | |
| Ask the Virtual CTO Service | |
| How to Questions and Answers | |
| Strategic Technology Planning | |
| SERVICES & BENEFITS | |
| 85% of support calls are answered in 1 minute or less | |
| Online Customer Portal | |
| Asset Tracking and Management | |
| Vendor Management | |
| IT Purchasing and Guidance | |
| Discounts on Projects & Installations | |
| Cloud Computing Services | |
| Support for Multiple Office Locations | |
| Microsoft Certified Managed Service | |
| Priority Response Times | |
| SERVICE LEVEL AGREEMENT | |
| Guaranteed Critical Server \ Network down Response | within 1 hour or less |
| High Priority Response for Management and Executives | within 2 hours or less |
| Guaranteed Noncritical Issue Response | within one Business Day or less |
Call now to speak with an IT support specialist: TollFree: (888) 941-7770
Our Credentials
- Award Winning (MSP Mentor) Managed IT Services Provider
- Microsoft Silver Certified Partner & Small Business Specialist
- CompTIA Managed Services Trustmark Partner
- Premium B2B Cloud Computing Solutions Provider
Free IT Assessment
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We Offer:
- Microsoft Silver Certified Partner
- Dynamic Support | Managed IT
- Cloud Computing for Business
MANAGED IT SERVICES
Networking
CLOUD COMPUTING
- 65 Harristown Road, Suite 309, Glen Rock, NJ 07452 | (201) 280-9160 | Copyright 2019 Integrated Computer Services, Inc. All Rights Reserved
