|
|
 |
| |
|
SMB50 Network Maintenance Plan |
|
|
| |
|
|
|
|
|
|
| SMB50: 1-4 Servers, 50 Workstations |
|
Cost: |
$3450/month (Yearly Agreement) |
|
Time allotment: |
30 hours/ month |
|
Scope of Coverage: |
9am-5pm - Monday Through Friday- Remote and On-site Service |
|
Additional workstations: |
$110/month/workstation |
|
Additional Hours: |
(if needed) $110/hr |
 Request a Proposal |
|
|
|
|
|
|
|
|
| SMB50 includes: |
|
- Proactive Maintenance of Servers and Network Resources
- 10 hours Remote Maintenance of Server and Health Checkup
- Weekly Server Health Report with risk Assessment and 16 point Checkup
- 24 x 7 Monitoring of Server Critical alerts
- Error and Event log Checkup
- Review of “Backup Calendar”
- Server Antivirus Updates Check
- Microsoft Server Updates and Security Patches
- Microsoft Exchange Server Monitoring and Maintenance
- Exchange Server Queue Monitoring
- Managing mailboxes
- Managing the BadMail Spam folder
- Managing the postmaster mailbox
- Scheduled Cleaning of Expired Messages
- Business Disruption Avoidance & Disaster Recovery Planning
- Semi-Annual analysis of integrity of all tape media
- Monthly (or as necessary) cleaning of tape drive(s)
- Quarterly test of UPS (battery backup) shut down procedure & battery life time
- Semi Annual test of RAID functionality and rebuild procedures
- Helpdesk & Technical Liaison
- 10 hours of Remote End User support via remote control w/ telephone assistance
- 3rd party software assistance
- Phone Support and technical guidance
- Two 4 hour Scheduled on-site visit per month
- Two Emergency 1 hour visit per month (normal rate $200/hr)
- ICS Secure Offsite Backup Service 200GB Plan
- ICS Exchange Mail Box Off-site Backup - 50 user email backup
- 15% off installations and Network Upgrades
|
|
|
|
|
|
|
|
