ICS Managed Services - IT Support Plans Details and Information

ICS IT Support Plans: ICS IT Support Plans are competitively priced & all-inclusive. Each plan provides Proactive Maintenance, Server Monitoring, Remote helpdesk support, on-site support and unlimited Remote Data Backup Support. Let ICS handle your Information Technology so you can handle your business objectives. Request a Proposal for an IT Support Plan

NETWORK SUPPORT PLAN SIGNUP

Click Here if your Business has more than 30 Users

Have Questions? Call us now: (888) 941-7770

• ICS Managed IT Services - Support Plan Details:

  ICS Support Plans:	SBS1PLUS 2-5 users 1 server	SMB5 5-10 users 1 server	SMB10 10-15 users 1-2 servers	SMB15 15-20 users 1-3 servers	SMB20 20-25 users 1-4 servers	SMB25 25-30 users 1-5 servers
  	View Plan	View Plan	View Plan	View Plan	View Plan	View Plan
  Total Monthly Support Time Included:	3 hours	6 hours	9 hours	13 hours	15 hours	20 hours
  Monthly Cost:	$299.00	$549.00	$899.00	$1,249.00	$1,599.00	$1,999.00
  PROACTIVE MAINTENANCE
  24x7 Remote Monitoring of Servers
  8x6 M-F Proactive Maintenance
  Weekly \ Biweekly Scheduled Server Maintenance	1hr/month	2hrs/month	2hrs/month	4hrs/month	4hrs/month	6hrs/month
  Weekly \ Biweekly Health Reporting
  Microsoft Updates and Patch Management
  Event Viewer Checkup
  Network Resource Monitoring
  Automatic Problem Escalation & Resolution
  TECHNICAL SUPPORT
  8x6 M-F Remote Helpdesk Support	1hr/month	2hrs/month	3hrs/month	4hrs/month	4hrs/month	4hrs/month
  On-site Support	20% Discount	1hr/month	2hrs/month	2hrs/month	4hrs/month	4hrs/month
  8x6 M-F Remote Support of Servers	1hr/month	1hr/month	2hrs/month	2hrs/month	2hrs/month	4hrs/month
  Emergency On-site Support	20% Discount	20% Discount	20% Discount	1hr/month	1hr/month	2hrs/month
  iPhone, BlackBerry, Smart Phone Support
  Microsoft Exchange Server Support
  Online \ Email Ticketing System
  SECURITY SERVICES
  Network Security Auditing
  Vulnerability Scanning
  Free Spyware / Malware Removal Agent
  Firewall Management and Monitoring
  Antivirus \ Antispam Management
  BACKUP & DISASTER RECOVERY
  ICS Secure Cloud | Remote Data Backup	50GB	50GB	60GB	75GB	100GB	150GB
  Unlimited Backup Management & Support
  Daily Review of Remote Backup Reports
  MS Exchange Database Remote Backup
  MS Exchange Mail Level Remote Backup
  MS Hyper-V Virtual Machine Backup
  VMware Virtual Machine Backup
  MS SQL Server Database Remote Backup
  ICS Secure Cloud Message Continuity
  Advanced Disaster Recovery Solutions	Available	Available	Available	Available	Available	Available
  SERVICES & BENEFITS
  Online Customer Portal
  Asset Tracking and Management
  IT Purchasing and Guidance
  Discounts on Projects & Installations
  Cloud Computing Services	Available	Available	Available	Available	Available	Available
  Support for Multiple Office Locations
  Microsoft Certified Managed Service
  Priority Response Times
  Additional Hours	$120.00/hr	$120.00/hr	$106.50/hr	$106.50/hr	$106.50/hr	$106.50/hr

NJ Monthly Server Maintenance Plans and Pricing - Starting at $199/month!

SBS1 - Server Maintenance Plan ($199 / month) SBS1 Plus - Server Maintenance Plan ($299 / month)

Call now to speak with an IT support specialist: Toll Free: (888) 941-7770

ICS Provides You With an Affordable Way to Maximize the Business Value of Your Network - Starting at $549/month!

SMB5 NJ Network Support SMB5: 1 server, 5 workstations ($549/month) SMB10 NJ Network Support SMB10: 1 server, 10 workstations ($899/month) SMB15 NJ Network Support SMB15: 1 server, 15 workstations ($1,249/month) SMB20 NJ Network Support SMB20: 1-2 servers, 20 workstations ($1,599/month) SMB25 NJ Network Support SMB25: 1-2 servers, 25 workstations ($1,999/month) SMB35 NJ Network Support SMB25: 1-2 servers, 35 workstations ($2,999/month) SMB50 NJ Network Support SMB50: 1-3 servers, 50 workstations ($3,999/month)

FREE On-site Network Evaluation

Request a Proposal for a Proactive Maintenance & Support Plan