ICS Managed IT Services | Plans, Pricing, and Information

IT Support Plans Comparison

ICS Unlimited Support Plans are competitively priced and provide the full IT department experience for a fraction of the cost. Our unlimited plans provide proactive maintenance, server monitoring, remote helpdesk support, on-site support, virtual CTO ( IT Strategy), vendor management and more. Let ICS handle your Information Technology so you can handle your business objectives.

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ICS Unlimited Support Plans: Month to Month Agreement 1 Year Agreement 2 Year
Agreement
  View Plan View Plan View Plan
Agreement Term: month-to-month 12 months 24 months
30-day FREE Trial Included: Get immediate remote support when you need it Get immediate remote support when you need it Get immediate remote support when you need it
Total Monthly Support Time Included: Unlimited Unlimited Unlimited
Monthly Cost: $69\user $59\user $49\user
PROACTIVE MAINTENANCE      
Supported Servers $199\month $169\month $149\month
SQL \ Database Servers Supported $299\month $249\month $199\month
24x7 Remote Critical Uptime and Health Monitoring of Servers
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
24x7 Remote Monitoring of Workstations, Tablets and Laptops
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
8x6 M-F Proactive Maintenance
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Weekly \ Biweekly Scheduled Server Maintenance Unlimited Unlimited Unlimited
Weekly \ Biweekly Health Reporting
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Microsoft Updates and Patch Management
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Event Viewer Checkup
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Network Resource Monitoring
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Automatic Problem Escalation & Resolution
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
TECHNICAL SUPPORT      
8x6 M-F Remote Helpdesk Support Unlimited Unlimited Unlimited
8x6 M-F On-site Support Unlimited Unlimited Unlimited
8x6 M-F Remote Support of Servers and Network Resources Unlimited Unlimited Unlimited
Monthly On-site Scheduled System Admin Visit
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Emergency On-site Support Unlimited Unlimited Unlimited
Network Devices Supported: (Firewalls, Routers, NAS, SAN, Managed switch, and Network Security Appliances) $199\Month Per Device $169\Month Per Device $149\Month Per Device
Voice Over IP (VOIP) Phone System Support
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Line of Business Application Support \ Vendor support
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Network Printer Management and Support
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
iPhone, BlackBerry, Android, Windows Phone Support
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Microsoft Exchange Server Support
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Online \ Email Ticketing System
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
SECURITY SERVICES      
Secure Awareness Training
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Network Security Auditing
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Vulnerability Scanning
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Free Spyware \ Malware Removal Agent
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Firewall Management and Monitoring
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
ICS Secure Cloud | (MDM) Mobile Device Management
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
ICS Secure Cloud Web Protection and Security
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Antivirus \ Antispam Management
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
ICS SECURE CLOUD SERVICES:      
ICS Secure Cloud Microsoft Hosted Exchange 2013
25GB Mailbox (cost per month)
ICS Secure Cloud Advanced Mail Security | Antispam
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
ICS Secure Cloud | Remote Data Backup (cost per month)
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
BACKUP & DISASTER RECOVERY      
ICS Secure Cloud | Remote Data Backup
Unlimited Backup Management & Support
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Daily Review of Remote Backup Reports
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
MS Exchange Database Remote Backup
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
MS Exchange Mail Level Remote Backup
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
MS Hyper-V Virtual Machine Backup
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
VMware Virtual Machine Backup
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
MS SQL Server Database Remote Backup
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
ICS Secure Cloud Message Continuity
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Wireless Backup Internet
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Server Collocation:
(Cost Per U\Month) includes Internet, Firewall, Power & more)
Advanced Disaster Recovery Solutions Available Available Available
VIRTUAL CTO SERVICE
(CHIEF TECHNOLOGY OFFICER)
     
Ask the Virtual CTO Service
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
How to Questions and Answers
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Strategic Technology Planning
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
SERVICES & BENEFITS      
85% of support calls are answered in 1 minute of less
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Online Customer Portal
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Asset Tracking and Management
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Vendor Management
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
IT Purchasing and Guidance
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Discounts on Projects & Installations
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Cloud Computing Services
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Support for Multiple Office Locations
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Microsoft Certified Managed Service
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
SERVICE LEVEL AGREEMENT      
Guaranteed Critical Server \ Network Down Response
within 1 hour or less
within 1 hour or less
within 1 hour or less
High Priority Response for Management and Executives
within 2 hours or less
within 2 hours or less
within 2 hours or less
Guaranteed Noncritical Issue Response
within one Business Day or less
within one Business Day or less
within one Business Day or less
Call now to speak with a Managed Services Specialist(888) 941-7770

ICS is an award winning Microsoft Certified Silver Partner and Small Business Specialist

As a Microsoft Certified Partner, we are experts at managing and deploying Microsoft® Windows® networks. Our network solutions help you protect your data, increase productivity, and present a more professional image to customers.

Microsoft Small Business Specialist

We Offer:

  • Microsoft Silver Certified Partner
  • Dynamic Support | Managed IT
  • Cloud Computing for Business
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