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NJ Server Maintenance & Network Support Plans
In this technologically advanced world, server
reliability is essential in keeping productivity to its maximum
potential. Through regular service and maintenance of servers, we can
keep downtime to a minimum. Systems running Network
applications and databases require regular maintenance to ensure proper management
and minimal disruptions of services.  Request a Proposal
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NJ Monthly Server Maintenance Plans and Pricing
SBS1- Server Maintenance Plan
SBS1 Plus - Server Maintenance Plan
NJ Monthly Server Maintenance Agreements include:
1. Proactive Maintenance of Servers and Network Resources
We look for small errors and warning signs that allow us to address them before they turn into big problems that may cause outages, downtime, and loss of productivity and/or corruption of data.
2. Business Disruption Avoidance & Disaster Recovery Planning
- Review of “Backup Calendar”
- Semi-Annual analysis of integrity of all tape media
- Monthly (or as necessary) cleaning of tape drive(s)
- Quarterly test of UPS (battery backup) shut down procedure & battery life time
- Semi Annual test of RAID functionality and rebuild procedures
3. Helpdesk & Technical Liaison
Larger organizations enjoyed all of these benefits simply by having multiple internal staff members serving as an IT department. Integrated Computer Services Inc. provides the same services without the need for the costly overhead of employees.
4. ICS Secure Remote Backup Service
We include a free off-site backup account to protect your most valuable asset - your data..
Remote Maintenance
- Remote network maintenance performed weekly as a regular preventative schedule:
- Microsoft Windows Updates and patches
- Antivirus updates
and full server scans
- Review Windows System Log Files
- Deliver monthly report of maintenance and
status if failures occur (by email)
- Network administration including the following:
- Creating/deleting user IDs, login scripts,
and menus
- Maintain printing configurations, print queues,
and print job definitions.
- Configuring tape & Off-site backup jobs
- Maintaining network login and Internet connection
security
This agreement covers labor only. Client
is responsible for all product licensing.
Please note: The following items may require additional
costs:
Hardware that is defective, out of warranty
or not purchased from ICSS,Inc.
- Network operating system upgrades to newer
versions and additional licenses
- Printer service and consumable items (toner,
fuser, etc.)
- Microsoft Exchange Server repair or any escalated
Problem requiring 3rd party support.
- Microsoft break/fix support fees ($250/incident)
Microsoft installation support rate $250/hr
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