NJ Network Support Services Offered:

• Server and Workstation Connectivity Troubleshooting
• Network, Computer and Server Repair and Maintenance
• IT Operations Management - Server and Network Monitoring
• Network Connectivity Troubleshooting
• Telephone Assistance & Support
• Remote Dial-in for Technical Support
• Server Hardware Service Including Hard Drives, Memory, & Backup Devices.
• Network Operating System Maintenance
• SANs, NAS , Hubs, Switches, Routers & Firewall Support
• ICS Secure Cloud Message Continuity Service

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ICS Provides You With an Affordable Way to Maximize the Business Value of Your Network

Safeguard your business with 24x7 critical systems uptime monitoring Professional on-demand helpdesk support Improve network & data security Maximize uptime and business efficiency Take corrective action before problems occur Comply with Regulations Business Continuity Planning

FREE NJ ON-SITE NETWORK EVALUATION

NJ Monthly Server Maintenance Plans and Pricing - Starting at $199/month!

SBS1 - Server Maintenance Plan ($199 / month) SBS1 Plus - Server Maintenance Plan ($299 / month)

ICS Provides You With an Affordable Way to Maximize the Business Value of Your Network - Starting at $549/month!

SMB5 NJ Network Support SMB5: 1 server, 5 workstations ($549/month) SMB10 NJ Network Support SMB10: 1 server, 10 workstations ($899/month) SMB15 NJ Network Support SMB15: 1 server, 15 workstations ($1,249/month) SMB20 NJ Network Support SMB20: 1-2 servers, 20 workstations ($1,599/month) SMB25 NJ Network Support SMB25: 1-2 servers, 25 workstations ($1,999/month) SMB35 NJ Network Support SMB25: 1-2 servers, 35 workstations ($2,999/month) SMB50 NJ Network Support SMB50: 1-3 servers, 50 workstations ($3,999/month)

ICS Secure Cloud Backup Services

More about ICS Support and Maintenance Plans:

Remote Maintenance

• Remote network maintenance performed weekly as a regular preventative schedule
• Microsoft Windows Updates and patches
• Review Windows System Log Files
• Deliver weekly/biweekly report of maintenance and status (by email)
• Network administration including the following:
  
  • Creating / deleting user IDs, login scripts, and menus
  • Maintain printing configurations, print queues, and print job definitions.
  • Updating client software drivers as needed.
  • Configuring and monitoring remote data backup
  • Maintaining network login and Internet connection security

On-site Maintenance

 

• Items covered by support agreements:
  
  • Network files server hardware service including disk drives, memory, and backup devices
  • Network operating system including the installation of all patches and updates
  • Workstation (PC) client software for communication with network file server
  • Workstation Network Interface Card (NIC), SANS, NAS, Switches, Firewalls & Routers
  
  • Network operating system upgrades to newer versions and additional licenses

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