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NJ Computer Maintenance & NJ Network Support Plans for New Jersey
     
NJ Network Maintenance and Computer Consulting for New Jersey

Integrated Computer Services Network Maintenance Services allow your company to focus on your business objectives by providing relief from the challenges of day-to-day IT functions. From server maintenance to end-user support, we can handle all of your IT needs.

NJ Computer Maintenance and Network Support  Request a Proposal for a Proactive Maintenance & Support Plan
Ne Jersey Network Support and Computer Maintenance Plans  Monthly Maintenance and Support Plans Pricing
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ICS Provides You With an Affordable Way to Maximize the Business Value of Your Network
  • Safeguard your business with 24x7 critical systems site uptime monitoring
  • Increase workforce productivity
  • Professional on-demand helpdesk support
  • Improve network & data security
  • Increase performance — extend the life of your IT assets
  • Maximize uptime and business efficiency
  • Increase returns on technology spending
  • Take corrective action before problems occur


NJ Monthly Server Maintenance Plans and Pricing

NJ Monthly Maintenance and Support Plans Pricing


Computer networks in small-medium businesses have become increasingly complex. Business owners attempt to maintain their computer networks with limited resources. They face the challenges of multiple servers, remote office connectivity, electronic mail systems, and network printing. Many companies do not have a budget that will allow them to hire experienced full-time IT personnel to assist with the everyday challenges. They are left helplessly relying on the reactive service model. When they experience a problem with their network, they contact a consultant for assistance and wait for help to arrive.

ICS has recognized the need for proactive monthly service plans. Plans that allow our customers to experience maximum uptime and a minimum number of support emergencies. We provide you with a world-class IT department, with technicians trained in the latest skill set for a fraction of the cost of an in-house staff. Our Proactive Maintenance & Support Plans include routine maintenance of servers and network resources, helpdesk and technical liaison, scheduled on-site visits, business disruption avoidance and disaster prevention planning, secure remote data backup, backup of Exchange Mail Box, and discounts on installations and network upgrades. We constantly monitor the health of your network to identify problems before they take your system down. Our proactive plans allow small–medium business owners to have peace of mind as if they had their own full-time IT support staff.

Our Monthly Service Agreements Include
Proactive Maintenance of Servers and Network Resources
  We look for small errors and warning signs that allow us to address any issues before they turn into problems that may cause outages, downtime and loss of productivity and or corruption of data.


Business Disruption Avoidance & Disaster Prevention Planning
 
  • Review of “Backup Calendar”
  • Semiannual analysis of integrity of all tape media
  • Monthly (or as necessary) cleaning of tape drive(s)
  • Quarterly test of UPS (battery backup) shut down procedure & battery life time
  • Semiannual test of RAID functionality and rebuild procedures
Helpdesk & Technical Liaison
  Larger organizations enjoy all of these benefits simply by having multiple internal staff members serving as an IT department. Integrated Computer Services provides the same services without the need for the costly overhead of employees.
ICS Secure Remote Backup Service
  We include an off-site backup account to protect your most valuable business asset - your data.
Remote Maintenance
Remote network maintenance performed weekly as a regular preventative schedule
Microsoft Windows Updates and patches
Antivirus updates and full server scans
Review Windows System Log Files
Deliver monthly report of maintenance and status if failures occur (by email)
Network administration including the following:
 
  • Creating / deleting user IDs, login scripts, and menus
  • Maintain printing configurations, print queues, and print job definitions.
  • Updating client software drivers as needed.
  • Configuring tape & off-site backup jobs
  • Maintaining network login and Internet connection security
On-site Maintenance
  Onsite maintenance will be performed as requested or desired by Customer.
This will be considered within scope of contract. Any equipment or materials is considered billable.
  Items covered by this support agreement:
 
  • Network files server hardware service including disk drives, memory, and backup devices
  • Network operating system including the installation of all patches and updates
  • Workstation (PC) client software for communication with network file server
  • Workstation Network Interface Card (NIC), Switches, & Routers
  This agreement covers labor only. Client is responsible for all product licensing.
Please note: The following items may require additional costs:
  Hardware that is defective, out of warranty or not purchased from Integrated Computer Services
 
  • Network operating system upgrades to newer versions and additional licenses
  • Printer service and consumable items (toner, fuser, etc.)
  • Microsoft Exchange Server repair or any escalated problem requiring 3rd party support.
  • Microsoft break / fix support fees ($25 /incident) Microsoft installation support rate $250/hr
  Request a Complementary Technology Assessment
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