NJ IT Support | New Jersey IT Support For Businesses


NJ IT Support

NJ IT Support Specialists - The ICS technical support team is comprised of highly skilled IT analysts that are experts in delivering white glove helpdesk and desktop support services. On a daily basis they provide premium IT support and remote technical services to thousands of hardworking employees located all over the world. All of our IT analysts are carefully vetted, undergo stringent interview testing, follow industry best practices, and always provide phenomenal customer service. Our operations are 100% US based, provide continuous, 24x7x365 IT support services, and cover every single time zone.  In addition, we provide IT support for any hardware manufacturer, software vendor, and cloud service or application. We support Microsoft Office 365 (Exchange Online, Teams, OneDrive, and SharePoint), Microsoft Azure, Google Workspace, on-premise servers, desktops, laptops, Windows and Macs. Our IT support plans include (unlimited), "all you can eat" IT services and technical support for a flat, predictable, monthly rate.

Learn About Our IT Assessment Process Free IT Assessment

Call now to speak with a NJ IT Support Specialist:(201) 280-9160

More About NJ IT Support Services - Our process is simple and easy, we securely connect to your employee computers to provide remote helpdesk and desktop support services whenever an IT support request is submitted. Our IT support team quickly takes action when your employees cannot connect to OneDrive or VPN, audio wont work in MS Teams or Zoom, Microsoft Outlook won’t open, or a folder or file goes missing in the share drive. We connect, fix, and usually prevent the same IT problems from happening again all while meeting or beating our promised response time guarantees. Our remote IT support services will boost workforce productivity by keeping your IT infrastructure running flawlessly, and by enabling your employees to get more work done with less headache. Our goal is to build long lasting business relationships by delivering consistent and reliable IT support services so our clients can increase their earnings and take their business to the next level.

Our NJ IT Support Services Allows Businesses To Thrive and Grow By:

    • Delivering business to business 24/7/365 IT support and helpdesk services - Our technical team is available around the clock 24/7/365. You can enroll in a 24/7 service plan or just pay hourly for after hours support services as needed. Our support plans are custom tailored to your business needs and our technical team is always available.

    • Safeguarding your business computers with 24/7/365 cyber security monitoring & critical systems health monitoring - Being proactive with cyber security monitoring is key to keeping your business data safe and keeping IT systems up and running 24/7/365.

    • Providing businesses with on-demand and professional helpdesk IT support - ICS help desk is ready to assist 24/7/365. Emergency response is 30 minutes or less guaranteed! Our mission is to provide the absolute best customer service experience possible while providing blistering fast response times. Our recruiting process is extensive but it ensures our clients get the best IT support possible. Our IT support specialists always go the extra mile.

    • Improving your backup and disaster recovery and business continuity plan - First, our backup and disaster recovery team will design or optimize your disaster recovery plan to match your business recovery point objectives. Then once your disaster recovery plan has been implemented and optimized, we will monitor and manage your on-premise backups, cloud remote backups, Office 365 backups, and server image replication jobs on a daily basis. We continuously test, monitor, and manage your backup and disaster recovery plan so we can rest easy and know your business will be up and running with zero downtime.

    • Increasing system performance and extending the life of your IT assets - Gain a bigger return on investment from your monthly cloud expenditure, server, networking equipment, and hardware \ software.

ICS NJ IT Support Services

  • Free IT Assessment

    Free IT Assessment

    When our IT support analysts first engage with a new client, the first thing we do is provide a FREE technology assessment. Our specialists assess your IT network configuration, network security, backup systems, servers, workstations, software, and hardware.

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  • IT Support NJ

    Remote IT Tech Support

    We help thousands of hardworking end users get their jobs done every day. The process is simple, we connect to your employee computers to provide expert technical support services for desktop, laptop, and workstation issues. Work-from-home has never been easier. Our IT tech support services are dedicated to small businesses in NJ during the COVID-19 pandemic.

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  • NJ IT Support

    Helpdesk & Desktop Support

    We provide 24/7 remote help desk and technical IT support services to enable businesses to grow and thrive. When a problem is reported or proactively caught by our system monitors, our remote help desk technicians quickly respond to resolve the issue.

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  • IT Consulting

    IT Consulting

    Our IT consulting services provide proven IT strategies to save your business money and keep employee productivity at its maximum potential. This enables businesses to get more efficiency out of their current IT infrastructure.

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  • IT Support NJ

    IT Project Management

    Our award-winning IT project management services include: network installation, server installation, system upgrades, Microsoft Windows Server 2012R2, Microsoft Hyper-v, VMware, Exchange Server 2013, SQL Server 2012, virtual networks, and more!

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  • Outsourced Helpdesk NJ

    Outsourced Helpdesk New Jersey

    Looking to outsource your IT department and helpdesk team but worried about getting quality service? We are IT support specialists, and our team of technical support super-heroes are dedicated to your business and will always go the extra mile.

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  • Network Infrastructure Design

    Network Infrastructure Design

    ICS will design your organization's IT technology infrastructure for the utmost in speed, reliability, flexibility, and scalability. We handle both new network infrastructure design as well as previously mishandled designs and migrations.

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  • Server Installation

    Server Installation

    A Certified ICS IT technician will perform a complimentary technology assessment and then deliver a network server implementation plan. It will include a cost effective, and rock-solid network design that is scalable for future growth.

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  • Remote Access Solutions

    Remote Access IT Solutions

    IT Mobility is a cost effective technology that allows you to conduct business away from your primary business location. ICS supports and implements several different types of IT Mobility like site to site VPNs, software VPNs, remote workplaces & more.

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  • Network Infrastructure Upgrade

    Network Infrastructure Upgrade

    Change, especially in the form of an IT infrastructure upgrade, is essential. These updates help to ensure you're getting the most from your technology investments and provide you with a number of specific key benefits.

    More Info

ICS Support Services

  • Free IT Assessment
    Free IT Assessment
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    Free IT Assessment

    When we first engage with a new client, the first thing we do is provide a FREE technology assessment. We assess your network configuration, network security, backup systems, servers, workstations, software, and hardware.

    More Info
  • Remote Tech Support
    Remote Tech Support
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    NJ Remote IT Support

    We help thousands of hardworking end users get their jobs done every day. The process is simple, we connect to your employee computers to provide expert technical support services for desktop, laptop, and workstation issues.

    More Info
  • NJ IT Support
    Helpdesk & Desktop Support
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    NJ Helpdesk & Desktop Support

    We provide 24/7 remote help desk and technical support services to enable businesses to grow and thrive. When a problem is reported or proactively caught by our system monitors, our remote help desk technicians quickly respond to resolve the issue.

    More Info
  • IT Support NJ
    IT Consulting
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    IT Consulting NJ

    Our IT consulting services provide proven IT strategies to save your business money and keep employee productivity at its maximum potential. This enables businesses to get more efficiency out of their current IT infrastructure.

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  • New Jersey IT Support
    IT Project Management
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    IT Project Management

    Our award-winning IT project management services include: network installation, server installation, system upgrades, Microsoft Windows Server 2012R2, Microsoft Hyper-v, VMware, Exchange Server 2013, SQL Server 2012, virtual networks, and more!

    More Info
  • IT Support NJ
    Outsourced Helpdesk
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    Outsourced Helpdesk

    Looking to outsource your IT department and helpdesk team but worried about getting quality service? We are the IT support provider of your dreams that has a team of technical support super heros that are eager to please and go the extra mile.

    More Info
  • Network Infrastructure Design
    Network Infrastructure Design
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    Network Infrastructure Design

    ICS will design your organization's technology infrastructure for the utmost in speed, reliability, flexibility, and scalability. We handle both new network infrastructure design as well as previously mishandled designs and migrations.

    More Info
  • Server Installation
    Server Installation
    More Info

    Server Installation

    A Certified ICS technician will perform a complimentary technology assessment and then deliver a network server implementation plan. It will include a cost effective, and rock-solid network design that is scalable for future growth.

    More Info
  • Remote Access Solutions
    Remote Access Solutions
    More Info

    Remote Access Solutions

    IT Mobility is a cost effective technology that allows you to conduct business away from your primary business location. ICS supports and implements several different types of IT Mobility like site to site VPNs, software VPNs, remote workplaces & more.

    More Info
  • Network Infrastructure Upgrade
    Network Infrastructure Upgrade
    More Info

    Network Infrastructure Upgrade

    Change, especially in the form of an infrastructure upgrade, is essential. These updates help to ensure you're getting the most from your technology investments and provide you with a number of specific key benefits.

    More Info
nj it support

NJ IT Support Services:

  • Server and Workstation Connectivity Troubleshooting
  • Network, Computer and Server Repair and Maintenance
  • IT Operations Management - Server and Network Monitoring
  • Network Connectivity Troubleshooting
  • Telephone Assistance & Support
  • Remote Dial-in for Technical Support
  • Server Hardware Service Including Hard Drives, Memory, & Backup Devices.
  • Network Operating System Maintenance
  • SANs, NAS , Hubs, Switches, Routers & Firewall Support
  • Network Administration Services
it support nj

Benefits of NJ IT Support Services:

  • Get immediate remote support when you need it.
  • Save time by avoiding waiting for a tech to come on-site.
  • Schedule monthly remote service and maintenance.
  • Get Bundled Service for Remote Data Backup
  • Proactive server maintenance and support
  • Discounted rates on network installations
Contact Sales: 201-280-9160