Our Technical Team

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Integrated Computer Services strives to bring the best possible IT solutions to business of all sizes and all industries. Our goal is to build and maintain quality relationships with our clients. We can assist your organization with system selection, topology planning, on-premise server and network support, cloud migrations, long-term support, cyber security, cyber compliance, disaster recovery and more. To ensure we can provide industry leading IT services, our technicians are CompTIA A+ certified, Network + Certified, and / or, Microsoft Certified Professionals. Whether you need to migrate to the cloud, or you are in need of a complete office automation system to reduce operating costs, we can assist you in making the best and most cost effective decision. We measure our success by our client's satisfaction. Below is a list of our technical team members and a short bio about each technician.

Please note, to reduce the risk of social engineering attacks, we have intentionally omitted the last names of all staff members listed below.

Mike C.

CEO and Founder

Mike C. is CEO and founder of ICS and a Microsoft Certified Professional. He started his career in 2001 and after demonstrating his ability to develop and manage Small Business networks, he quickly ventured to start ICS in 2002. As a result of his strong work ethic and ability to rapidly learn new technologies, ICS saw immediate and persistent success and growth. Since the company's humble beginning, ICS has grown into a globally recognized Cloud Computing and Managed IT Service Provider, currently supporting over 4500 end users. Today, Mike leads a strong team of 20 skilled IT professionals in providing enterprise grade solutions and services to both small and medium businesses. As a technology expert, he is often utilized by business owners and consultants to provide solutions to complex technology problems and overcome business challenges. His passion is to stay on the forefront of new technology, learn it and deploy it, in order to maximize his, and his clients' workforce productivity. In his spare time, he enjoys hiking, biking, sports, and spending time with his family.

Mazzy M.

Vice President

I joined the technical support team at ICS in 2008 and advanced to the role of Lead Technical Engineer. I have several years of industry experience in client-focused IT solutions and in recognition I was promoted to Executive Vice President in 2013.  I oversee product and technology solutions at ICS as well as management of ICS clients and support team.  I hold a Certificate in Computer Technical Support and Networking from the Chubb Institute of Technology and have over 20 years of Information Technology experience.  In my spare time I enjoy spending time with my Wife and my son as well as playing Texas Hold’em with friends.

Yamian P.

Senior System Admin

I’ve been with ICS since 2009, as one of their senior systems engineers. I joined the team shortly after completing my Bachelor’s Degree in Computer Science and becoming A+ and Network+ Certified. While taking a strong initiative and proving my ability to learn, I rapidly developed into the lead installations engineer. In addition to being COMPTIA certified, I am also a Microsoft Certified Professional and have led over 60 network installations, varying from small to medium size networks. Outside of work, I am a faithful Christian, a dedicated husband and I enjoy delighting the office with some amazing vegan cuisine.

Christopher L.

Helpdesk Support Analyst | Onboarding Specialist

Chris Joined the team in April 2022, bringing along 7 years of experience in the I.T. industry. Working his way from the bottom up and always having his mind on customer and client relations. With his background in Project Management & Operations his mind is always centered on client satisfaction and engagement. In his free time you can find him raising his 3 kids with his wife down in sunny Florida.

Ed F.

Cyber Security Associate

I have always had an interest in technology and cyber security and this is what helped bring me onto the road of IT. Formerly studying nursing, I switched careers realizing a different calling. Even though I left nursing behind, I still keep with me the ability to help people in IT. I now strive to solve the problems of IT while giving the best to our customers. One my days off I like to spend time with my family and play video games on the side.

Steve P.

Service Coodinator

I joined the ICS team as Technical Service Coordinator in 2014. I am the voice of the ICS Support Line. It is my job to ensure all your calls get routed to the right technician for the job. Another responsibility of mine is to make sure all requests are addressed within the agreed upon SLA (service level agreement). I am the employee in charge of scheduling all hardware / software purchasing, onsite services or any general questions or concerns. I received my bachelor degree from Ramapo College and an associate degree in Network Administration from Devry University. In my spare time I enjoy hiking, traveling, playing video games and spending time with my family.

Miles M.

Cyber Security & IT Compliance Manager

Since joining the ICS team in 2015, Miles has worked with clients to align their overall IT vision and their goals to establish secure environments. He leads the ICS Security Team in providing our partners and clients with strategic guidance, implementing security best practices, and assessing risk according to established frameworks to improve overall cybersecurity. With ever the ever-changing cyber-landscape, Miles continually keeps up to date on the tactics, techniques, and behaviors of cyber attackers and threats presented so as to protect client environments.

Humberto A.

Helpdesk Support Analyst

I always had love for Technology, I showed it best I can as an intern when I joined the team in 2015. I quickly adapted to the ICS work environment and felt like a natural fit from the start. Currently a full time service tech, I also help out to make sure support requests are all done in a sufficient and timely manner. I regularly visit client offices and perform on-site support service calls to help better support our clients. I graduated from Lincoln Technical Institute with a  degree in Computer Networking Support. In my spare time I enjoy spending time with my family, dog, and friends. I Enjoy watching sports and playing with technology well.

Michael M.

Senior Support Engineer

I have been in the MSP industry for 10+ years. I started out with my Network Administration degree from Berkeley College, with a focus on managing and troubleshooting IT Infrastructures. I’ve always had a deep interest in technology, and am excited to learn and expand my skills wherever possible. My experience ranges from desktop support, to servers and networking, all the way to 3D graphics equipment and software. In my spare time, you can find me out on the golf course or spending time with my family.

Jonathan B.

Backup and Disaster Recovery Specialist

I started using computer at a very young age and attended Lincoln Technical Institute to further my knowledge in the field. Initially I joined ICS as an intern, after proving myself a hard worker and having an ambitious personality i was brought on full time. I have been able to utilize and adapt skills from previous jobs to learn and grow in my position at ICS. I am happy to assist wherever necessary and strive to resolve issues.

Xavier S.

Senior Support Engineer

His IT career has spanned over 20 years. Initially being exposed to windows 3.1 in high school his love for computers carried over to after high school with his family purchasing their first computer - a mac performa in 1993. He recalls wanting to run a program to make music and the 4MB of RAM was not enough. He called a local IT shop and paid over $400 to have the system RAM updated to 8MB. After seeing the tech install the additional RAM sparked his interest in repairing and updating computers, but he did not know how to enter the field. It wasn’t until 1999 after enrolling in a Southern Methodist University 1-year course to get his Microsoft certified systems engineer and A+ certification along with an internship with the county courts that his career was born and he has been in the IT field ever since. What He enjoys most about the job is building a rapport with his clients to help them find solutions to their IT challenges. On his spare time he enjoys spending time with his 16-year-old son, working out in the gym, playing basketball, and riding his bicycle in the Texas heat.

Brandon M.

Helpdesk Support Analyst

Brandon is an IT professional of nearly 25 years. Starting out in the late 90’s by attending a Windows NT Boot Camp, he most recently has been the IT Manager for small to medium sized businesses maintaining IT systems and overseeing the support operations. Brandon naturally provides excellent customer service and technical troubleshooting skills. When not working with computers, Brandon enjoys being outdoors with his dogs, Chewy and Rosco, close friends, and family.

Alan F.

Project Manager

I have been in the IT industry for 8 years, in which 5 of them have been specialized in Desktop Support with MSPs. In 2012, Alan accomplished his Computer Science Degree in his home country, Argentina, and short after that came to the United States to start building his IT career. In 2019 I became CompTIA Network + certified and at the end of 2021 I also got my certification in Microsoft Azure Administrator. In my spare time, I enjoy working out, playing tennis and maintaining a healthy, well-balanced lifestyle.

Dario M.

Helpdesk Support Analyst

My name is Dario, and I'm ready to combine my 5 plus years of administrative and customer skill with my passion for technology. I graduated from Lincoln Technical Institute in 2019 with a certificate in Information Technology and CompTIA A+ certification and am fortunate to have interned with ICS and then hired that same year. Since then, there has been no stop to my learning and growth. I look forward to continuing on this journey at ICS.

Jonathan A.

Helpdesk Support Analyst

Always considered the "Computer guy" according to his family, Jonathan turned his skills into a career when he joined ICS in 2019. Initially an intern from Lincoln Tech, Jonathan adapted to the fast pace ICS work environment, and is now one of the newest full time service tech. Whether in the office or onsite, Jonathan uses his IT and 4 years of retail management experience to make sure that the clients he helps are more than satisfied with his services. Jonathan graduated Lincoln Technical Institute with a degree in Computer Network Support, and has his A+ certification. When he is not at work you can find him going on adventures with his wife and daughter, playing the latest video games, or skateboarding.

Herman C.

Helpdesk Support Analyst

I became involved with technology while teaching Middle School English in Metuchen, NJ.  My passion for technology drove me to work with IBM in San Jose, where computers were being refurbished and distributed to schools in the area.  From there I continued to work in the IT field, providing excellent customer-centric support to both businesses and outreach programs.  Today I continue to strive to make technology as frictionless as possible and am very active in virtual reality, and PC gaming.

Daniel F.

Helpdesk Support Analyst

I've had an interest in technology for as long as I can remember. I was fortunate in the fact that my dad started teaching me how to troubleshoot computers from a very young age. I graduated from ITT Technical Institute and have acquired my CompTIA A+ and Mikrotik MTCNA Certifications. I am currently studying to become CompTIA Network+ Certified. I've worked in the IT field for close to 10 years, coming from an Industrial Automation background and transferring to the Commercial side 2 years ago. I'm always up for a challenge and ICS has given me plenty of opportunity to expand my skills. I've enjoyed my time at ICS so far and am excited to see what the future holds for me here. In my spare time, I enjoy spending time with my beautiful wife, playing guitar, video games and traveling.

Eric J.

Sr. Systems Engineer and Project Manager

I’ve been in the IT industry since 2007, having done everything from helpdesk to system administration, networking, infrastructure design, consulting, and management. I was driven into IT by my love for problem solving. Technology provides a unique way to solve business problems, and I enjoy using my technical creativity to design and implement solutions that do just that. I have a penchant for organization and attention to detail, which also serves me well in my off hours as my wife and I stay busy raising our 7 children.