ICS Managed Service Plans and Pricing

nj managed it service plans

Our Managed Service Plans were designed with our clients success in mind. With our unlimited support plans our time is never metered, so no matter how much time we spend working on technical problems, helping end users with destkop support issues, fixing data backup problems, monitoring and preventing cyber security exposures or patching your servers, you only pay one low, flat monthly rate regardless of how much time our team spends catering to your technology needs. We build, manage and deliver the best IT solutions because we love technology and care about our client's success. Our success depends on our clients success and its evident in every ticket our team closes.

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ICS Managed IT Service Plans:

White Glove Managed IT Services
Agreement Term:
Monthly or Yearly
30-day FREE Trial Included:
managed services pricing
Total Monthly Support Time Included:
Unlimited
Monthly Cost:
Starting @ $499/month
PROACTIVE MAINTENANCE
Supported Servers
$99-$149/server/month
24x7 Remote Critical Uptime and Health Monitoring of Servers
Get immediate remote support when you need it
SNMP Hardware Monitoring for Hard Drives, RAID Arrays, Voltages, Fan RPMs, and Memory Modules
Get immediate remote support when you need it
24x7 Remote Monitoring of Workstations, Tablets and Laptops
Get immediate remote support when you need it
8x6 M-F Proactive Maintenance
Get immediate remote support when you need it
Weekly \ Biweekly Scheduled Server Maintenance
Unlimited
Weekly \ Biweekly Health Reporting
Get immediate remote support when you need it
Microsoft Updates and Patch Management
Get immediate remote support when you need it
Event Viewer Checkup
Get immediate remote support when you need it
Network Resource Monitoring
Get immediate remote support when you need it
Automatic Problem Escalation & Resolution
Get immediate remote support when you need it
TECHNICAL SUPPORT
Users Supported
$19-$39/month/user
8x6 M-F Remote Helpdesk Support
Unlimited
8x6 M-F On-site Support
Unlimited
8x6 M-F Remote Support of Servers and Network Resources
Unlimited
Monthly On-site Scheduled System Admin Visit
Get immediate remote support when you need it
Emergency On-site Support
Unlimited
Network Devices Supported: (Firewalls, Routers, NAS, SAN, Managed switch, and Network Security Appliances)
$99-149/month/device
Voice Over IP (VOIP) Phone System Support
Get immediate remote support when you need it
Line of Business Application Support \ Vendor support
Get immediate remote support when you need it
Network Printer Management and Support
Get immediate remote support when you need it
iPhone, iPads, Android, and Windows Phone Support
Get immediate remote support when you need it
Microsoft Office 365 Support for Exchange Online, One Drive, SharePoint, and Azure
Get immediate remote support when you need it
Microsoft Exchange Server Support
Get immediate remote support when you need it
Online \ Email Ticketing System
Get immediate remote support when you need it
SECURITY SERVICES
Secure Awareness Training
Get immediate remote support when you need it
Managed Threat Detection and Remediation with Active Threat Hunting
Get immediate remote support when you need it
Scheduled Network Security Auditing and IT Vulnerability Scans and Assessments
Get immediate remote support when you need it
Multifactor Authentication
Get immediate remote support when you need it
Free Spyware \ Malware Removal Agent
Get immediate remote support when you need it
Firewall Management and Monitoring
Get immediate remote support when you need it
ICS Secure Cloud | (MDM) Mobile Device Management
Get immediate remote support when you need it
ICS Secure Cloud Web Protection and Security
Get immediate remote support when you need it
Antivirus \ Antispam Management
Get immediate remote support when you need it
Advanced Threat Protection and Link Checking for Email Threats
Get immediate remote support when you need it
ICS Threat Central Weekly Security Alerts
Get immediate remote support when you need it
ICS SECURE CLOUD SERVICES:
ICS Secure Cloud Microsoft Hosted Exchange 2019
25GB Mailbox
Get immediate remote support when you need it
ICS Secure Cloud Advanced Mail Security | Premium Antispam
Get immediate remote support when you need it
ICS Secure Cloud | Remote Data Backup
Get immediate remote support when you need it
ICS Secure Cloud | Microsoft Office 365 Managed Cloud Backup
Get immediate remote support when you need it
ICS Secure Cloud | Business Continuity Packages
Get immediate remote support when you need it
ICS Secure Cloud | Hosted Private Cloud Solutions
Get immediate remote support when you need it
BACKUP & DISASTER RECOVERY
ICS Secure Cloud | Remote Data Backup
Get immediate remote support when you need it
Unlimited Backup Management & Support
Get immediate remote support when you need it
Daily Review of Remote Backup Reports
Get immediate remote support when you need it
MS Exchange Database Remote Backup
Get immediate remote support when you need it
MS Exchange Mail Level Remote Backup
Get immediate remote support when you need it
MS Hyper-V Virtual Machine Backup
Get immediate remote support when you need it
VMware Virtual Machine Backup
Get immediate remote support when you need it
MS SQL Server Database Remote Backup
Get immediate remote support when you need it
ICS Secure Cloud Message Continuity
Get immediate remote support when you need it
Veeam Backup and Replication Management and Expertise
Get immediate remote support when you need it
Server Collocation:
(Cost Per U\Month) includes Internet, Firewall, Power & more)
Advanced Disaster Recovery Solutions
VIRTUAL CTO SERVICE
(CHIEF TECHNOLOGY OFFICER)
Ask the Virtual CTO Service
Get immediate remote support when you need it
How to Questions and Answers
Get immediate remote support when you need it
Strategic Technology Planning
Get immediate remote support when you need it
SERVICES & BENEFITS
95% of support calls are answered in 1 minute of less
Get immediate remote support when you need it
Online Customer Portal
Get immediate remote support when you need it
Asset Tracking and Management
Get immediate remote support when you need it
Vendor Management
Get immediate remote support when you need it
IT Purchasing and Guidance
Get immediate remote support when you need it
Discounts on Projects & Installations
Get immediate remote support when you need it
Cloud Computing Services
Get immediate remote support when you need it
Support for Multiple Office Locations
Get immediate remote support when you need it
Microsoft Certified Managed Service
Get immediate remote support when you need it
SERVICE LEVEL AGREEMENT
Guaranteed Critical Server \ Network Down Response
within 30-60 minutes or less
High Priority Response for Management and Executives
within 2 hours or less
Guaranteed Noncritical Issue Response
within one Business Day or less
Call now to speak with a Managed Services Pricing Specialist(888) 941-7770

ICS is an award winning Microsoft Certified Silver Partner and Small Business Specialist

As a Microsoft Certified Partner, we are experts at managing and deploying Microsoft® Windows® networks. Our network solutions help you protect your data, increase productivity, and present a more professional image to customers.

Microsoft Small Business Specialist
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