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Comprehensive IT Support Package
A comprehensive IT support package for small and mid-sized businesses that are careful with how they invest: everything you need, clearly defined, for a predictable monthly cost.
- Flat monthly rate with unlimited help desk and on-site support
- 24/7 monitoring, patching and backups included
- 30-minute response guarantee, in writing
Independently audited and ranked. Ranked #43 worldwide on the 2026 MSP 501, SOC 2 Type II audited, BBB A+, and named to the 2026 CRN MSP 500.
At Integrated Computer Services (ICS), we understand that small and medium-sized
businesses like yours are very careful with how financial resources are
invested. Choosing to work with a managed IT
service provider is a big decision, and we know that it's sometimes
difficult to determine whether the expense will ultimately improve your
profitability. Because we are so confident that our complete IT support package
is a sound investment, we are offering the package free for the first 30 days.
With our premiere suite of support services, your organization will receive:
IT Support Packages
Request More Information on Our IT Support Packages
A complete, all-in-one IT support package for your business.
What You Will Receive
Expert Level 3 helpdesk support and on-site support: our advanced technical team is capable of addressing even the most complex technology issues
Critical server and network monitoring: We proactively monitor your network in order to reduce or eliminate downtime.
Virtual CIO and IT strategy guidance and road mapping: Engage our senior-level IT admin team in charting a cost-effective technology roadmap that supports your company objectives.
Guaranteed fast response times: When your computer systems or network is down, your pain is our pain, and we respond immediately to address any issues and minimize downtime.
Vendor management and technology liaison: Our IT team will work with your vendors on your behalf to ensure your business always has what it needs to support its systems, processes, and goals.
Spam, antivirus filtering and security patch management: We include in a comprehensive umbrella of managed IT security solutions to protect and secure your network and systems.
Secure Cloud Hosted Exchange and Remote Backup Bundled: Our cloud computing and remote backup services offer assurance that you'll always have access to critical data.
Asset tracking and reporting: From warranty tracking to weekly health reporting, we manage and monitor every technology-related aspect of your company.
ICS IT Support Package Benefits:
- Flat rate IT maintenance contracts with on-demand technical support
- Reduce IT management costs and boosts profitability
- Protect your business with 24x7 critical IT systems uptime monitoring
- Increase business operational efficiency
- Increase performance - extend the life of your IT assets
- Improve network & data security
- Increase returns on technology spending
The best part? When you sign up for a one or two-year agreement, you'll receive the first 30 days of our comprehensive IT support package completely FREE. After your trial ends, you'll have another 30 days to cancel for any reason with no penalties.
Fill out the form to learn more about our IT support package and a representative will be in touch with you within one business day. Be sure to use promo code FIRST30!