Remote Help Desk Support | Remote Help Desk Services

remote help desk support

Integrated Computer Services provides industry leading technical support services that are performed on-site and over the internet through a secure encrypted connection. Our remote help desk and technical support services enable businesses to grow and thrive because we make technology work. We help thousands of hardworking employees and end users get their jobs done without having to worry about time consuming computer and networking problems. When a problem is reported or proactively caught by our system monitors, our technicians quickly respond to resolve the issue. We let business owners and staff members spend their time tending to real business matters, not fixing technology problems.

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Our Remote Help Desk Services Include:

  • Get immediate remote support when you need it
  • Save time by avoiding waiting for a tech to come on-site
  • Unlimited on-site support for escalations and installations
  • SSL encrypted highly secure remote connection
  • Fast response times via our industry best SLA
  • Unlimited remote help desk support for a flat fee

ICS Provides an Affordable Way to Maximize the Value of Your Network

    • Safeguard your business with 24x7 critical systems site uptime monitoring
    • Increase workforce productivity by reducing down-time and minimizing problems
    • Professional on-demand help desk support - ICS help desk is ready to assist
    • Improve network & data security with ICS network monitoring team
    • Increase performance — extend the life of your IT assets
    • Maximize uptime and business efficiency with ICS proactive server maintenance
    • Take corrective action before problems occur with ICS proactive maintenance
Call now to speak with a remote support specialist: TollFree: (888) 941-7770

 

NJ Remote Support Services:

  • Server and Workstation Connectivity Troubleshooting
  • Network, Computer and Server Repair and Maintenance
  • IT Operations Management - Server and Network Monitoring
  • Network Connectivity Troubleshooting
  • Telephone Assistance & Support
  • Remote Dial-in for Technical Support
  • Server Hardware Service Including Disk Drives, Memory, & Backup Devices
  • Network Operating System Maintenance
  • SANs, NAS , Hubs, Switches, Routers & Firewall Support
  • Network Administration Services
remote help desk services

We Offer:

  • Microsoft Silver Certified Partner
  • Dynamic Support | Managed IT
  • Cloud Computing for Business
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