IT Consulting | IT Support | Managed Services | New Jersey Computer Support Services
ICS Managed IT Services 2 Year Pricing
| Cost: | CALL FOR PRICING |
| Agreement Term: | 12 - 24 months |
| Time allotment: | Unlimited |
| Scope of Coverage: | 8am-6pm - Monday Through Friday- Unlimited Remote and On-site Service |
| Request a Proposal | Call now to speak with an Support Plan Specialist: Toll Free: (888) 941-7770 |
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Support Plan: Unlimited
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Includes
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|---|---|
| 30-day FREE Trial Included: |
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| Total Support Time Included: |
Unlimited
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| Monthly Cost : (up to 3 devices per user including any combination of laptops, workstations, tablets or smartphones) |
CALL FOR PRICING
(minimum 10 users) |
| UNLIMITED TECHNICAL SUPPORT | |
| 8x6 M-F Remote Helpdesk Support |
Unlimited
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| 8x6 M-F On-site Support |
Unlimited
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| 8x6 M-F Remote Support of Servers and Network Resources |
Unlimited
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| Emergency On-site Support |
Unlimited
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| Network Devices Supported: (Firewalls, Routers, NAS, SAN, Managed switch, and Network Security Appliances) |
CALL FOR PRICING
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| Voice Over IP (VOIP) Phone System Support |
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| Monthly scheduled on-site half or full day system admin visit |
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| Line of Business Application Support \ Vendor support |
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| Network Printer Management and Support |
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| iPhone, BlackBerry, Android, Windows Phone Support |
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| Microsoft Exchange Server Support |
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| Online \ Email Ticketing System |
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| PROACTIVE MAINTENANCE | |
| Servers Supported |
CALL FOR PRICING
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| 24x7 Remote Critical Uptime and Health Monitoring of Servers |
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| 24x7 Remote Monitoring of Workstations, Tablets and Laptops |
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| 8x6 M-F Proactive Maintenance |
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| Weekly \ Biweekly Scheduled Server Maintenance (Preventative) |
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| Weekly \ Biweekly Health Reporting |
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| Microsoft Updates and Patch Management |
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| Event Viewer Checkup |
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| Network Resource Monitoring |
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| Automatic Problem Escalation & Resolution |
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| SECURITY SERVICES | |
| Security Awareness Training |
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| Network Security Auditing |
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| Vulnerability Scanning |
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| Free Spyware / Malware Removal Agent |
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| Firewall Management and Monitoring |
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| Mobile Device Management (MDM) |
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| Web Protection and Internet Security |
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| Premium Antivirus \ Antispam Management |
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| ICS SECURE CLOUD SERVICES: | |
| ICS Secure Cloud Microsoft Hosted Exchange 2013 25GB Mailbox (cost per month) | |
| ICS Secure Cloud Advanced Mail Security | Antispam |
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| ICS Secure Cloud | Remote Data Backup (cost per month) | |
| BACKUP & DISASTER RECOVERY | |
| ICS Secure Cloud | Remote Data Backup |
CALL FOR PRICING
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| Unlimited Backup Management & Support |
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| Daily Review of Remote Backup Reports |
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| MS Exchange Database Remote Backup |
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| MS Exchange Mail Level Remote Backup |
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| MS Hyper-V Virtual Machine Backup |
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| VMware Virtual Machine Backup |
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| MS SQL Server Database Remote Backup |
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| ICS Secure Cloud Message Continuity |
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| Wireless Backup Internet |
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| Server Collocation: (Cost Per U\Month) includes Internet, Firewall, Power & more) | |
| Advanced Disaster Recovery Solutions |
Available
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| Virtual CTO Service (Chief Technology Officer) | |
| Ask the Virtual CTO Service |
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| How to Questions and Answers |
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| Strategic Technology Planning |
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| SERVICES & BENEFITS | |
| 85% of support calls are answered in 1 minute or less |
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| Online Customer Portal |
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| Asset Tracking and Management |
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| Vendor Management |
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| IT Purchasing and Guidance |
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| Discounts on Projects & Installations |
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| Cloud Computing Services |
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| Support for Multiple Office Locations |
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| Microsoft Certified Managed Service |
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| Priority Response Times |
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| SERVICE LEVEL AGREEMENT | |
| Guaranteed Critical Server \ Network down Response |
within 1 hour or less
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| High Priority Response for Management and Executives |
within 2 hours or less
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| Guaranteed Noncritical Issue Response |
within one Business Day or less
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Call now to speak with an IT specialist: (201) 720-3775
Why Choose Us?
- Microsoft Certified Silver Partner
- SOC II Certified Managed Service Provider
- Google 5 Star Rated Business
- 24/7 US Based Technical Team
- Better Business Bureau A+ Rated
Schedule an IT Discovery Call
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Download our company overview for more information about us
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About Us:
- Microsoft Silver Certified Partner
- SOC II Certified Managed Service Provider
- Better Business Bureau A+ Rated
- 65 Harristown Road, Suite 309, Glen Rock, NJ 07452 | (201) 720-3775 | Copyright 2024 Integrated Computer Services, Inc. All Rights Reserved